Customer acquisitions

„Before you create an audience, you have to decide who will sit there.“
(D. Halpern)

Our experience will help you optimize the costs associated with marketing campaigns to support sales and contact only clients with great potential to close the business (B2B and B2C).

Acquisition process tools:

Model of the acquisition process:

  • Product analysis (parameters, insight),
  • End-user and market target groups analysis,
  • Selection of a potential customer base – can be supported by a multi-channel marketing campaign to  obtain more leads (Call to action),
  • Selection of a suitable communication channel according to customer preferences (multi-channel communication) and building a suitable team (selection of operators according to the project specification),
  • Lead Generation – selection of business opportunities from the whole database,
  • Commencement of selling products to businesses and households (B2B, B2C) using approved leads
  • Collection of feedback from the market – the possibility to resize campaign parameters
 
 

Transforms How You Spend Time

Díky dlouholetým zkušenostem se službami v oblasti BPO a s multikanálovou komunikací dokážeme skloubit tradiční i moderní způsoby komunikace tak, abychom našim zákazníkům vždy poskytli profesionální služby externího kontaktního centra.

Patří sem převážně procesy v oblasti: