Customer care

Complete customer care, operation of customer lines, sales promotion, operation of information and helplines, welcome calls, loyalty programme management

Customer acquisitions / OMS

Active search for opportunities for dealers in the field, including arranging of appointment

Marketing surveys

Immediate and continuous satisfaction surveys, customer service quality monitoring

Consultation services

Counselling and consultancy in the field of effective call center management, communication and sales skills training of operators / salespeople
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Our services

Customer care

Complete customer care, operation of customer lines, sales promotion, operation of information and helplines, welcome calls, loyalty programme management

Customer acquisitions/OMS

Active search for opportunities for dealers in the field, including arranging of appointments

Marketing surveys

Immediate and continuous satisfaction surveys, customer service quality monitoring

Consultation services

Counselling and consultancy in the field of effective call centre management, communication and sales skills training of operators/salespeople

Conectart in numbers

Conectart v číslech Conectart v číslech Conectart v číslech Conectart v číslech Over 4.5 milions transactions per year   Over 100 completed projects   5 localities   More than 900 employees  

Newsletter subscription

Multi-channel campaign

We serve your customers regardless of their preferences to communicate with you.

Multi-channel communication Social  networks Incoming  call SMSE-mail  communication Outgoing  call

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Transforms How You Spend Time

Díky dlouholetým zkušenostem se službami v oblasti BPO a s multikanálovou komunikací dokážeme skloubit tradiční i moderní způsoby komunikace tak, abychom našim zákazníkům vždy poskytli profesionální služby externího kontaktního centra.

Patří sem převážně procesy v oblasti: